State Farm® Insurance Agent Neil Klemme
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Spake
July 1, 2025
5
out of
5
rating by Stephanie Spake
"Was very helpful and did his job ."
We responded:
"Thank you, Stephanie, for your feedback! We're glad to hear that you found the service helpful. If you have any more questions or need assistance in the future, feel free to reach out. "
Jon C
June 27, 2025
5
out of
5
rating by Jon C
"Ian was truly on a mission to help me pick the best options and save money on my auto + renters insurance. Positive experience."
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Rick Adams
June 26, 2025
5
out of
5
rating by Rick Adams
"My insurance, car and home for the last couple of years has increased 20- 30% , no claims or accidents, so I started looking, Christian Russell called set me up, very professional not pushy and saved me money, when you live on a fixed income you pay attention, thanks Christian Russell for all your help"
We responded:
"Thank you, Rick, for taking the time to share your feedback. We're glad to hear that Christian was able to assist you effectively and help you save money. If you have any further questions or need assistance, feel free to reach out."
Ed Bahler
June 25, 2025
5
out of
5
rating by Ed Bahler
"Lupe and Neil are on top of and made Insurance effortless!!"
We responded:
"Thank you, Ed! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Treyton Preski
June 25, 2025
5
out of
5
rating by Treyton Preski
"I worked with Shawn for buying a house, he was always super responsive, always in a good mood, super helpful. Flawless service."
We responded:
"Thank you, Treyton, for your feedback! It's great to hear that Shawn provided you with such responsive and helpful service during your home-buying process. We appreciate your support and look forward to assisting you in the future."
QueenB Boss
June 18, 2025
4
out of
5
rating by QueenB Boss
"I had a good experience with Christian"
We responded:
"Thank you, QueenB Boss, for sharing your experience with Christian. We're glad to hear you had a good experience, and we appreciate your feedback. If there's anything else we can do for you, feel free to reach out. "
Jenna Olson
June 16, 2025
5
out of
5
rating by Jenna Olson
"Talking to Shawn and getting my homeowners insurance and potential car insurance was so easy and fast. I am excited to be working with a person that listens and responds in such a timely and respectful manner!"
We responded:
"Thank you, Jenna, for sharing your experience with Shawn. We're glad to hear that the process was smooth and that you felt listened to and respected. If you have any more questions or need further assistance, feel free to reach out anytime."
Dhanush Raj
June 13, 2025
5
out of
5
rating by Dhanush Raj
"I had a seamless experience, thank you Shawn!"
We responded:
"Thank you, Dhanush, for sharing your experience with us! We're glad to hear that Shawn was able to assist you effectively. If you need any further assistance, feel free to reach out."
Ash Diamond Princess
May 14, 2025
5
out of
5
rating by Ash Diamond Princess
"Great service I had everything explained to me so I could understand exactly what I was getting Greattt prices for my new home insurance"
We responded:
"Thank you, Ash Diamond Princess, for your kind words and for choosing us for your home insurance needs. We're glad to hear that our team was able to clearly explain everything and provide you with great prices. If you have any more questions or need further assistance, feel free to reach out anytime."
Billy
May 5, 2025
5
out of
5
rating by Billy
"Have yet to experience being a potential loyal customer"
We responded:
"Thank you, Billy, for taking the time to leave a review. We're glad to hear that you're considering us for your insurance needs. If you have any questions or need assistance, feel free to reach out."
Amy Hasselburg
April 25, 2025
5
out of
5
rating by Amy Hasselburg
"I got a quote for car insurance today from Olivia. She was friendly, fast, and very helpful. She also got me a better rate than I had with my previous insurance company, and even got me rental car coverage and a much lower deductible. Olivia is awesome!"
We responded:
"Amy, we appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
Tony Cai
April 23, 2025
5
out of
5
rating by Tony Cai
"People are friendly and enthusiastic, efficient in handling affairs, and extremely reliable!"
We responded:
"Thank you for choosing us, Tony! We are dedicated to protecting what is most important to you, both now and in the future. We look forward to serving you for many years ahead!"
Karthikeyan Ramadas
April 15, 2025
5
out of
5
rating by Karthikeyan Ramadas
"I’m an existing State Farm customer and am relocating from New Hampshire to Indiana. Nevaeh Bell made the entire transition incredibly smooth by helping me with both home and auto insurance in my new state. I truly appreciate her patience and clarity in explaining all the details, and it gave me great peace of mind during a busy move. Highly recommend Nevaeh Bell for anyone looking for a dedicated and professional insurance agent!"
We responded:
"Thank you, Karthikeyan, for sharing your experience with us! We're thrilled to hear that Nevaeh made your transition to Indiana seamless and provided you with peace of mind. We appreciate your recommendation and are always here to assist you with your insurance needs."
Justin Koegle
April 15, 2025
1
out of
5
rating by Justin Koegle
"Landon Caplinger wrote 5 of our policies last summer. Within a year, we discovered problems in 4 of them when we didn't have any claims at all. Instead of fixing the problems, they accused us of not reading the policies (which were different from what we were quoted). We switched to another SF agent to have the issues fixed."
Doug Overman
April 10, 2025
5
out of
5
rating by Doug Overman
"Casey is the Best!! Always takes care of anything I need."
We responded:
"Thank you, Doug, for your kind words! We're thrilled to hear that Casey provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support."
Eric Nugent
April 10, 2025
5
out of
5
rating by Eric Nugent
"I’m a new customer and the overall experience with there office has been great and my agent Landon was very good to deal with… thank you so much for a fast and courteous experience"
We responded:
"Thank you, Eric! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Kitty Chiu
April 9, 2025
1
out of
5
rating by Kitty Chiu
"We've used several agents, and this got to be the worst. They quoted us low premiums. After we've agreed and paid in full, we discovered that the policies were already past due. Turned out that the actual premiums could be 20% higher than the quotes. When asked, they insisted that we've agreed to the increase when we were not contacted. They also backdated our home policies to start one month before we've contacted them and even purchased the properties. Not sure if it was a typo or another deceptive tactic. Instead of correcting the mistake, they accused us of it. Why would we pay for a policy to start before we even own the property? Stay away, and don't trust this agent."
Heather W.
March 18, 2025
5
out of
5
rating by Heather W.
"Very fast and friendly. Was only 10 mins to get insured"
We responded:
"Heather, thank you for your feedback! We're happy to hear that you found our service both quick and friendly. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs. "
Mira Marcel
March 7, 2025
5
out of
5
rating by Mira Marcel
"Great customer skills"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Mira! Let us know if we can help with anything else. "
Michael Lewellen
March 3, 2025
5
out of
5
rating by Michael Lewellen
"Called office and appointment was made right away. Met on Saturday morning and was given information and signed up immediately. They saved me $170.00 per month with better coverage. Special thanks to Lupe."
We responded:
"Thank you so much, Michael, for your amazing review! We're absolutely thrilled to hear about your positive experience and the savings you scored. Lupe will be over the moon to know he made a difference! We truly appreciate your trust in us for your insurance needs. "
Richard King
February 27, 2025
5
out of
5
rating by Richard King
"Bayley, from Neil Klemme State Farm agency, just did wonderful work adding collision to my policy as I transition to a newer car. She managed all this by phone! Thank you!"
We responded:
"We’re so lucky to have wonderful customers like you, Richard! Thanks for the kind words—our team is always here whenever you need us. "
Lois Renner
February 21, 2025
5
out of
5
rating by Lois Renner
"Nevaeh was very helpful."
We responded:
"Thank you, Lois, for your great feedback! We're happy to hear that Nevaeh helped you well. Your satisfaction is important to us, and we appreciate your 5-star review. If you need more help, just let us know anytime."
Amy Clawson
February 21, 2025
5
out of
5
rating by Amy Clawson
"Very helpful to go over information and ask questions"
We responded:
"Thanks for choosing us, Amy! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come!"
Nick Novosel
February 10, 2025
5
out of
5
rating by Nick Novosel
"I’m newer to town and needed to get renters insurance, and Bailey couldn’t have been more helpful. In a few minutes she found a policy that was a perfect fit, and got me signed up and ready to go. : )"
We responded:
"Thank you, Nick, for sharing your positive experience with us. We're delighted to hear that Bailey was able to assist you efficiently with your renters insurance. Welcome to town, and please feel free to reach out if you need any further assistance!"
Stephanie Hainje
February 10, 2025
5
out of
5
rating by Stephanie Hainje
"Neil Klemme State Farm has been so easy to work with. I switched to State Farm over 10 years ago and began saving hundreds of dollars a year. They were incredibly good to us when our daughter was out of state and her car was totaled after being hit by a drunk driver who fled. We just replaced another vehicle with a new Jeep, and Bayley Goodman was quick to respond and get us set up with new insurance in less than 15 minutes - including sending the temp insurance cards. We have home, 3 auto, life insurance and personal property insured with Neil Klemme."
We responded:
"Stephanie, thank you for your kind words and for sharing your experience with us. We're delighted to hear about your satisfaction and appreciate your trust in us for over a decade. Bayley and our team are always here to assist you promptly. "